What, how and why?
How long will my order take to arrive?
Please refer to the shipping page for delivery times and rates. Packages to Europe generally arrive within a week, while those overseas under two weeks.
My package still hasn’t arrived. What should I do?
For tracking information please follow the instructions in the “Shipping confirmation” email.
If it seems to be stuck at some point in the tracking, please give it a few more days. Your package may have been held back by customs or sorting facility at the post office.
If you are unable to track your package or it's taking too long to arrive, e-mail us at firstname.lastname@example.org and I’ll do my best to help you resolve the situation.
What do I do if my order arrives damaged?
We go to great lengths to ensure the prints arrive in pristine conditions, but even then can't stop the evil postal handlers. In the very unfortunate (and thankfully very unlikely) event of your package arriving damage, please contact me at email@example.com and I’ll get a replacement shipped to you right away.
Where do you ship?
Petrolified ships worldwide. Please refer to the shipping page for delivery times and rates.
Can you make a print of my car?
If you’re interested in having a bespoke illustration made of your own car, head of over to the bespoke section or contact me directly at firstname.lastname@example.org
Can I have the cars printed in a different color?
Sure! Each of the prints is customizable to a certain degree and can be printed in different colors or with different specifications. For more details head of over to the bespoke section or contact me directly at email@example.com